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How to Get into a Flow with RTM: Adding Remote Therapeutic Monitoring into Your Daily Schedule

Remote Therapeutic Monitoring (RTM) is quickly becoming a standard in physical therapy care — and a new revenue stream for clinics that implement it effectively and get into a flow with RTM. But the question most PTs are asking isn’t “Why RTM?” — it’s “How do I actually fit RTM into my schedule and workflow?”

Good news: with a thoughtful shift in your daily flow and the right EMR software (hello, HENO), incorporating RTM can be seamless, efficient, and even beneficial to your in-clinic time.

How HENO can help you not disrupt your flow and incorporate RTM into your Physical Therapy Clinic

Step 1: Identify Your RTM-Eligible Patients

Start by reviewing your caseload and identifying patients with conditions that benefit from home exercise programs, tracking, and virtual support — such as:

  • What insurance do they have
  • Chronic pain or mobility issues
  • Post-surgical rehab
  • Neuromuscular conditions
  • Geriatric or fall-risk patients

HENO makes this easy with built-in patient tags and tracking tools that let you flag RTM-eligible individuals right from their chart.

Step 2: Adjust Your Evaluation Flow

When evaluating new patients, build RTM into the care plan from day one.

Pro Tip:

In HENO, you can use customizable SOAP templates that include RTM language and goals, so documentation stays consistent and compliant.

During your eval:

  • Discuss the home exercise component
  • Set expectations for remote check-ins
  • Get patient buy-in for tracking and compliance
  • Log the plan in your RTM documentation module (available in HENO)

Step 3: Block Time for RTM Review

RTM doesn’t have to take over your day — but it does need a place in it. Set aside 15–30 minutes daily or every other day to:

  • Review patient-reported outcomes or device data
  • Respond to messages or alerts
  • Document your remote interactions

In HENO, your RTM dashboard shows all active RTM patients, progress, and billing status in one centralized place.

Step 4: Streamline RTM Documentation

RTM billing requires you to track 20+ minutes of remote monitoring and interaction over a 30-day period. To avoid scrambling at the end of the month:

  • Log each patient interaction immediately
  • Use time-stamped notes (HENO automates this!)
  • Summarize engagement and progress trends weekly

HENO’s RTM tools allow you to log time, flag alerts, and generate reports for compliance and billing — without bouncing between platforms.

Step 5: Bill It (Without Chasing Your Tail)

RTM codes (CPT 98975, 98976, 98977, 98980, 98981) can be confusing — especially when juggling multiple patients. HENO simplifies this with:

  • Automatic tracking of RTM minutes
  • Code eligibility prompts
  • End-of-month summaries for fast billing

Plus, because billing and documentation are in the same system, there’s no need for separate uploads or syncing delays. Check out our billing services while you’re at it.

Wrap-Up: Create a New Daily Rhythm

Here’s what a typical flow might look like:

Time of Day

Task

Morning

RTM review: check messages, log interactions

During Sessions

Mention or assign HEPs; review progress with in-clinic RTM patients

End of Day

Document RTM minutes; update dashboard

By making RTM part of your daily rhythm — not an afterthought — you’ll boost patient outcomes and clinic revenue with minimal disruption.

Ready to Integrate RTM with Ease?

HENO‘s built-in RTM tools make it simple to manage patients, document progress, and bill cleanly — all from one login. If you’re looking for a smart, efficient way to modernize your practice, RTM + HENO = a winning flow.

Want to see it in action? Schedule a demo today!

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