How to Get into a Flow with RTM: Adding Remote Therapeutic Monitoring into Your Daily Schedule
Remote Therapeutic Monitoring (RTM) is quickly becoming a standard in physical therapy care — and a new revenue stream for clinics that implement it effectively and get into a flow with RTM. But the question most PTs are asking isn’t “Why RTM?” — it’s “How do I actually fit RTM into my schedule and workflow?”
Good news: with a thoughtful shift in your daily flow and the right EMR software (hello, HENO), incorporating RTM can be seamless, efficient, and even beneficial to your in-clinic time.

Step 1: Identify Your RTM-Eligible Patients
Start by reviewing your caseload and identifying patients with conditions that benefit from home exercise programs, tracking, and virtual support — such as:
HENO makes this easy with built-in patient tags and tracking tools that let you flag RTM-eligible individuals right from their chart.
Step 2: Adjust Your Evaluation Flow
When evaluating new patients, build RTM into the care plan from day one.
Pro Tip:
In HENO, you can use customizable SOAP templates that include RTM language and goals, so documentation stays consistent and compliant.
During your eval:
Step 3: Block Time for RTM Review
RTM doesn’t have to take over your day — but it does need a place in it. Set aside 15–30 minutes daily or every other day to:
In HENO, your RTM dashboard shows all active RTM patients, progress, and billing status in one centralized place.
Step 4: Streamline RTM Documentation
RTM billing requires you to track 20+ minutes of remote monitoring and interaction over a 30-day period. To avoid scrambling at the end of the month:
HENO’s RTM tools allow you to log time, flag alerts, and generate reports for compliance and billing — without bouncing between platforms.
Step 5: Bill It (Without Chasing Your Tail)
RTM codes (CPT 98975, 98976, 98977, 98980, 98981) can be confusing — especially when juggling multiple patients. HENO simplifies this with:
Plus, because billing and documentation are in the same system, there’s no need for separate uploads or syncing delays. Check out our billing services while you’re at it.
Wrap-Up: Create a New Daily Rhythm
Here’s what a typical flow might look like:
|
Time of Day 7629_bdb84c-3e> |
Task 7629_99a9d9-b6> |
|---|---|
|
Morning 7629_d52824-0b> |
RTM review: check messages, log interactions 7629_b6b6ab-07> |
|
During Sessions 7629_4d1203-5b> |
Mention or assign HEPs; review progress with in-clinic RTM patients 7629_90f07e-2b> |
|
End of Day 7629_43fdba-62> |
Document RTM minutes; update dashboard 7629_115b75-48> |
By making RTM part of your daily rhythm — not an afterthought — you’ll boost patient outcomes and clinic revenue with minimal disruption.
Ready to Integrate RTM with Ease?
HENO‘s built-in RTM tools make it simple to manage patients, document progress, and bill cleanly — all from one login. If you’re looking for a smart, efficient way to modernize your practice, RTM + HENO = a winning flow.
Want to see it in action? Schedule a demo today!