Cash-Based Physical Therapy Software for Hybrid and Private Pay Clinics

Manage Cash-Based Therapy Without Managing Multiple Systems

HENO was built by therapists for therapists, and we use the platform to process our own cash-based visits every day. Many therapy clinics now operate with a mix of insurance-based patients and cash-pay patients, but most therapy software makes that workflow harder than it needs to be.

When scheduling, documentation, payments, superbills, statements, and reporting are spread across multiple systems, staff waste time switching platforms and clinic owners lose visibility into the full business. HENO helps bring those workflows together so hybrid clinics can manage cash-pay and insurance-based patients from one connected system.

With HENO’s General Store feature, your clinic can sell cash-based services, print superbills, manage visit packages, track cash-pay accounts receivable, and send email or text statements to private-pay patients alongside insurance-based patients.

HENO also gives your clinic flexibility as your business changes. You can start with cash-based workflows, then add insurance billing when you are ready. You can also schedule patients with or without creating documentation when appropriate using HENO’s express checkout feature.

Instead of managing cash-pay patients in one software platform and insurance patients in another, HENO gives your clinic one login, one schedule, one patient record, and one billing workflow.