Our Front Desk Staff Have Never Been Happier
HENO Refills Cancelled Slots In Seconds…
We caught up with Justin to learn how his front desk uses HENO’s Physical Therapy Scheduling Software to automate redundant tasks. He shared some of HENO’s highlights, and explained that HENO improves clinic efficiency levels and increases patient satisfaction levels because it empowers front-desk staff to be more responsive to patients, and deliver better customer service. Of course this leads to more patient referrals, so everyone wins when the front desk is happier and more productive. He said the biggest HENO game changers are as follows:
Justin Reau
COO, Hohman Rehab
Justin explains, “Now when a patient cancels we mass text our waitlist to fill the vacant slots sometimes in as little as 30 seconds. HENO is one of the few Physical Therapy Scheduling Softwares that directly increases revenues. My front desk staff has never been happier!”
Scheduling
Easy Appointment Management
Clinics of all sizes use HENO’s Therapy Scheduling Software built by front-desk pros for front-desk pros. Here are some of the things HENO can do:
Patient Portal & Digital Intake
Obliterate Busy Work & Focus More on Customer Satisfaction
HENO makes front-desk staff and patients happier by automating the entire intake process. Email or text intake forms to patients, then watch the forms automatically flow into the patient charts. Life has never been so simple!
Eligibility Verification
One-Click Eligibility Verifications
Tired of spending countless hours calling insurance companies. Headache from remembering multiple passwords for various portals that only sometimes work? HENO has you covered with one-click eligibility verification reports
*results vary by payer
Revenue Generating Automations
Appointment Automations
Generate tens of thousands in annual revenues with simple appointment automations.
Appointment Reminders
Reduce No Show Rates With Automated Email, Text, and Call Reminders
HENO offers various plans and packages. Some plans offer unlimited appointment reminders while others offer allotments. Choose whichever package is right for you!
Scheduling Rules
Reduce Income Losses and Denials
Waitlists
Track, Manage, and Engage Your Waitlists
Two-Way Patient Texting
Goodbye 1982, Hello 2023
Medical CRM
Sticky Notes Be Gone – HENO’s Got This!
2-Way Faxing
Your Fax Life Just Got a Lot Easier
Credit Card Payments
Collecting Patient Payments Has Never Been This Easy
